In-service support & Maintenance

In-service support & Maintenance

SLA executed in the Australian Capital Territory for a key computer system or network, in return for an annual service fee. Larger system, penalties apply.

Members

AUD $110.00

SLA executed in the State of Western Australia for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

On-site service agreement for a computer system or a network in the State of Western Australia, in return for an annual service fee.

Members

AUD $55.00

Register for the issue of keys out of the key cabinet to allow temporary access.

Members

AUD $3.30

A simplified Documentation Plan for a set of network manuals.

Members

AUD $16.50

A set of detailed document review sheets for a technical document being formally reviewed by a review panel.

Members

AUD $11.00

Daily Backup Logbook designed for the year 2004. Alternating Friday.

Members

AUD $3.30

Contingency plan for system outage.

Members

AUD $55.00

On-site service agreement for a computer system or a network in the State of Victoria, in return for an annual service fee.

Members

AUD $55.00

Standard tapes register.

Free

AUD $0.00

Code of ethics for a Help Desk describing the risks involved, and discussing four levels of response under the Service Level Agreement.

Members

AUD $22.00

Service agreement for a computer system or a network in the Australian Capital Territory, in return for an annual service fee.

Members

AUD $55.00

The system administrator keeps a formal note of any technical processes and procedures that should be recorded for the efficient control, development and maintenance of the network, and for future administrators.

Request

AUD $0.00

Network backup logbook containing a number of schedules needed for proper control over the backup and restore process.

Request

AUD $0.00

Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the Northern Territory of Australia where the transfer is temporary for a period in which the Service Provider provides both the license and software support.

Members

AUD $55.00

Quality assurance model incorporating compliance with international or national standards or regulations, mainly risk, security, environment, health and safety.

Members

AUD $44.00

SLA executed in any State/Country in the world.

Members

AUD $110.00

Register for the issue of relevant keys to staff.

Members

AUD $3.30

Service Level Agreement (SLA) describing services to be provided in return for fees and levels of performance required and penalties for lack of performance.

Request

AUD $0.00

Logbook recording all the activities related to virus protection of the network.

Request

AUD $0.00

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