In-service support & Maintenance

In-service support & Maintenance

Register for the issue of relevant keys to staff.

Members

AUD $3.30

Quality assurance model incorporating compliance with international or national standards or regulations, mainly risk, security, environment, health and safety.

Members

AUD $44.00

Current requirements for a DRP for a mainframe.

Members

AUD $55.00

Disaster recovery with likely headings for any large system.

Members

AUD $22.00

Disaster recovery manual is a set of agreed actions that will be implemented at the declaration of a disaster.

Request

AUD $0.00

Strategic plan for formal DRP which will guarantee readiness.

Members

AUD $11.00

Disaster recovery plan for a mainframe

Members

AUD $22.00

Disaster recovery manual (DRP) for the moment of a declared 'disaster'.

Members

AUD $110.00

A simple revised outstanding issues list for controlling high level change tasks.

Free

AUD $0.00

A set of detailed document review sheets for a technical document being formally reviewed by a review panel.

Members

AUD $11.00

Register for the issue of keys out of the key cabinet to allow temporary access.

Members

AUD $3.30

A form for preparing for a site meeting. The first step in 'due diligence'.

Members

AUD $11.00

A document review control sheet for a technical document to be formally reviewed by a review panel.

Members

AUD $3.30

Contingency plan for system outage.

Members

AUD $55.00

Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the State of Queensland where the transfer is temporary for a period in which the Service Provider provides both the license and software support.

Members

AUD $55.00

A simplified Documentation Plan for a set of network manuals.

Members

AUD $16.50

This white paper establishes controls over the in-service support of a system, following formal handover at stage 7. It contains a number of pro-forma control documents for maintenance, including modification and enhancement, and associated documentation. It includes an authorization for disposal at the end of the system's life cycle. We have also included a process flow diagram, a simple (16 steps) procedure, glossaries, etc.

Request

AUD $0.00

Code of ethics for a Help Desk describing the risks involved, and discussing four levels of response under the Service Level Agreement.

Members

AUD $22.00

EOY (end of year) planner.

Free

AUD $0.00

Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the Australian Capital Territory where the transfer is temporary for a period in which the Service Provider provides both the license and software support.

Members

AUD $55.00

Licensing Agreement for the transfer of intellectual property (IP).

Members

AUD $55.00

Licensing Agreement for the transfer of intellectual property in the State of Victoria.

Members

AUD $55.00

Two simple models for forming an Agency Agreementin the IT industry.

Free

AUD $0.00

On-site service agreement for a computer system or a network in the Northern Territory.

Members

AUD $55.00

Daily Backup Logbook.

Members

AUD $5.50

SLA executed in the State of New South Wales for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

SLA executed in the State of Victoria for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

Weekly planner by quarter.

Free

AUD $0.00

Logbook recording the issue of temporary access passwords and access level assignment.

Members

AUD $3.30

Daily Backup Logbook designed for the year 2004. Alternating Friday set.

Members

AUD $11.00

Logbook recording all errors notified to the systems administrator, either from those in charge of the server or from the user's workstation.

Members

AUD $5.50

On-site service agreement for a computer system or a network in the State of New South Wales, in return for an annual service fee.

Members

AUD $55.00

Weekly planner by quarter.

Free

AUD $0.00

Daily Backup Logbook designed for the year 2004. Alternating Friday.

Members

AUD $5.50

An on-site service agreement for a computer system or a network in the State of Tasmania, in return for an annual service fee.

Members

AUD $55.00

Daily planner.

Free

AUD $0.00

The systems administrator keeps all information related to security of the network in a special space in order to protect it from un-authorised access. This could include information about the authorised users, passwords, data security, physical security.

Request

AUD $0.00

Information required at the time of configuration.

Request

AUD $0.00

Weekly planner by quarter.

Free

AUD $0.00

On-site service agreement= for a computer system or a network in the State of Queensland.

Members

AUD $55.00

EOM (end of month) planner.

Free

AUD $0.00

SLA for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

The overall description of the network for those coming to it for the first time or for those unfamiliar with the wide range of particular elements that make up the network.

Request

AUD $0.00

SLA executed in the State of Queensland for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

SLA executed in the Northern Territory (NT) for a key computer system or network, in return for an annual service fee.

Members

AUD $110.00

Daily Backup Logbook.

Members

AUD $5.50

Master Service Agreement (MSA) looking at the system overall and contracting out those elements of the system that can be maintained together.

Request

AUD $0.00

Register for tapes used to backup data outside of a standard backup routine.

Members

AUD $11.00

Weekly planner by quarter.

Free

AUD $0.00

Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the State of Tasmania where the transfer is temporary for a period in which the Service Provider provides both the license and software support.

Members

AUD $55.00

Pages