In-service support & Maintenance
In-service support & Maintenance
SLA executed in the Australian Capital Territory for a key computer system or network, in return for an annual service fee. Larger system, penalties apply. (F-72063)
Members
SLA executed in the State of Western Australia for a key computer system or network, in return for an annual service fee. (F-74222)
Members
On-site service agreement for a computer system or a network in the State of Western Australia, in return for an annual service fee. F-76374
Members
Register for the issue of keys out of the key cabinet to allow temporary access.
Members
A simplified Documentation Plan for a set of network manuals. C-78292
Members
Daily Backup Logbook designed for the year 2004. Alternating Friday. F-85449
Members
Contingency plan for system outage. R-86016
Members
On-site service agreement for a computer system or a network in the State of Victoria, in return for an annual service fee. F-86988
Members
Code of ethics for a Help Desk describing the risks involved, and discussing four levels of response under the Service Level Agreement. C-88691
Members
Service agreement for a computer system or a network in the Australian Capital Territory, in return for an annual service fee. F-88777
Members
The system administrator keeps a formal note of any technical processes and procedures that should be recorded for the efficient control, development and maintenance of the network, and for future administrators. T-89160
Request
Network backup logbook containing a number of schedules needed for proper control over the backup and restore process.
Request
Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the Northern Territory of Australia where the transfer is temporary for a period in which the Service Provider provides both the license and software support. (F-90829)
Members
SLA executed in any State/Country in the world. (F-93764)
Members
Register for the issue of relevant keys to staff.
Members
Service Level Agreement (SLA) describing services to be provided in return for fees and levels of performance required and penalties for lack of performance. L-95572
Request
Logbook recording all the activities related to virus protection of the network. T-97351
Request