AQF = Australian Qualification Framework
code of practice = importance of industry code of practice for quality (ISO 9004 (7.3.2))
ISO 14001 and ISO 14004: the initial standards, which introduce the idea of environmental management systems. These present a structured approach to setting environmental objectives and targets. Essentially, an organization may apply these broad conceptual tools to their own processes
product acceptance criteria (PAC) = characteristics of a product making it acceptable or unacceptable; how can we determine its acceptability? how can its acceptability be measured? when will this measurement take place?
SAI (also known as Australian Standards) = distributors of national and international standards in Australia
tender = written offer to supply at stated cost (ISO 9001 (7.2.2))