Over the last five years the success rates of ERP implementations have run at somewhere around 30% to 40% and with project costs that can spiral into millions of dollars it is not surprising there is considerable conflict between enterprises (clients) and their ERP suppliers/implementers. These conflicts generally become evident during the implementation stages of the ERP project when events occur that affect the progress of the project or when cost blow-outs become obvious.
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Over the last five years the success rates of ERP implementations have run at somewhere around 30% to 40%. J-93075
Reference:
J-93075