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HR - Glossary of Terms & Acronyms

A dictionary of terms and their definitions and the common interpretation of acronyms used by the HR systems developer, tech writer, manager, etc. especially useful for understanding ads for Human Resources Officers and Managers in the Australian government, business and industrial environments.

NOTE: 'The Act' (unless otherwise stated) and any reference to a section (s.???) refers toThe Fair Work Act 2009.

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Human Resources 14/7 roster = work 14 days straight, 7 days leave for rest and recuperation under a normal pay routine; useful for mining where workers are transported away from home and live on site

ACAC = Australian Conciliation (and) Arbitration Commission (1973 - 1988)

academia = terms & acronyms that might be of interest to students or teachers

Accredited Training = training under AQTF; See ANTA, DEST, ISC, MCTVE, RTO, STA, VET

acrimonious dismissal = the employer terminates the services of the employee because of a claimed failure of the employee to observe his/her obligations under contract requiring immediate removal from office

acrimonious resignation = the employee leaves the employ of the employer without the goodwill, agreement and consent of the employer

acronym = a word (usually pronounceable) formed from the initial letters of a name; for legal and political acronyms in common parlance in Australia Click here

Act = http://www.comlaw.gov.au/.../Fair Work Act 2009

ACT Trades and Labour Council (ACTTLC) = peak body for trade unions in Canberra and the region

ACTRAC = (now Australian Training Products Ltd)

ACTTLC = ACT Trades & Labour Council

ACTU = Australian Council of Trade Unions

ACTU = Australian Council (of) Trade Unions

AEU = Australian Education Union

AFPA = Australian Federal Police Association

age discrimination = discriminate against older workers; usually not in the form of lower wages, but may take form of failure to hire or promote or encourage early retirement or layoff disproportionately older/more experienced workers

ageism = age discrimination

AHRI = Australian Human Resources Institute

AIDS = Acquired Immune Deficiency Syndrome

AIDS discrimination = failure to employ or sacking or severe restriction on freedom in the workplace due to HIV/AIDS

AIRC = Australian Industrial Relations Commission

AIR = Australian Industrial Registry

ALAEA = Australian Licensed Aircraft Engineers Association

allowed discrimination = under the Act, s.351(a) that makes discrimination unlawful does not apply if the discrimination was (a) not unlawful under any anti discrimination law in force in the place where the action is taken; or (b) taken because of the inherent requirements of the particular position concerned; or (c) if the action is taken against a staff member of an institution conducted in accordance with the doctrines, tenets, beliefs or teachings of a particular religion or creed-taken: (i) in good faith; and (ii) to avoid injury to the religious susceptibilities of adherents of that religion or creed. (s.351(b)). See discrimination. See anti discrimination law.

AMIEU = Australasian Meat Industry Employees Union

ANF = Australian Nursing Federation

ANTA = Australian National Training Authority

ANSI = American National Standards Institute: a membership organization that coordinates the development of US voluntary national standards in both the private and public sector

AMIEU = Australasian Meat Industry Employees Union

AMWU = Australian Manufacturing Workers' Union

AMOU = Australian Maritime Officers Union

AMIEU = Australian Meat Industry Employees Union

ANTA = Australian National Training Authority

annual leave = paid holidays each year; usually at least 4 weeks per annum for full time employee and direct proportion for part time employee

annual leave entitlements = accumulated for such periods but which have not been taken are payable on termination

annual leave loading = an extra payment written into the contract of employment for the employee when he/she takes his/her annual leave

anti-discrimination = decisions taken to increase awareness with a view to positively ridding the workplace of all forms of discrimination; see EEO

Anti-Discrimination Board of NSW = administers the Anti-Discrimination laws of New South Wales

anti-discrimination law = is given a specific meaning in the Act: (aa) the Age Discrimination Act 2004 (CTH); (ab) the Disability Discrimination Act 1992 (CTH); (ac) the Racial Discrimination Act 1975 (CTH); (ad) the Sex Discrimination Act 1984 (CTH); (a) the Anti Discrimination Act 1977 (NSW); (b) the Equal Opportunity Act 1995 (Vic.); (c) the Anti Discrimination Act 1991 (QLD); (d) the Equal Opportunity Act 1984 (WA); (e) the Equal Opportunity Act 1984 (SA); (f) the Anti Discrimination Act 1998 (Tas.); (g) the Discrimination Act 1991 (ACT); (h) the Anti Discrimination Act (NT) (s.351(3))

AO = (or AOO) area (of) operations; see TAOO; see TAOR

AOO = (or AO) area of operations; see TAOO; see TAOR

APESMA = Association of Professional Engineers, Scientists and Managers Australia

APHEDA = Union Aid Abroad

application form = a method of formalising and standardising the collection of information from potential recruits, providing to each applicant a form which helps to get the correct information for recruitment and helps in the comparison between applicants

appointment schedule = a temporal record controlling a particular recruitment process containing all the steps in the process and planned and actual times

apprentice = an employee employed under a special contract of employment called an apprenticeship

apprenticeship = a special contract of employment that pays a lower wage rate to a new employee in his/her first period of employment because of an agreement by the employer to invest time and money in the education, technical training, and certification of the employee in a nationally recognised qualification; may include some form of indenture

APS = Australian Parliamentary Service

APS = Australian Public Service

APS 1/2 = $30K - $40K?

APS 3 = $40K - $45K?

APS 4 = $45K - $50K?

APS 5 = $50K - $55K?

APS 6 = $55K - $65K?

APS (Parl.) Employee levels = APS1 APS2 APS3 APS4 APS5 APS6 PE1 PE2 SES1 SES2 SES3

APS (Service) Employee levels = APS1 APS2 APS3 APS4 APS5 APS6 EL1 EL2 SES1 SES2 SES3

AQF = Australian Qualifications Framework

AQTF = Australian Quality Training Framework

arbitration = where a court is called upon to settle an industrial dispute by a ruling

arbitration tribunal = a board set up for the specific purpose of arbitration between employer and employee and/or union; (or between members of an agreement see Madrid Protocol on Antarctica); also known as arbitral tribunal

Area Manager = a manager who manages all the staff in a given geographic division

AS = Australian Standards

AS 2865:2009 = Confined spaces; See SAI Global

AS 3806-2006 = Compliance programs

AS 4608-2004 = Dispute management systems

AS 5037:2005 = Knowledge management - a guide

AS/NZS 2063:2008/Amdt 1:2009 = Bicycle helmets; See SAI Global

AS/NZS 4801:2001 = Occupational health and safety management systems - Specification with guidance for use; See SAI Global

AS/NZS 9001:2000 = Quality management systems - Requirements

AS/NZS ISO 14001:2004 = Environmental management systems - Requirements with guidance for use; See SAI Global

AS/NZS ISO 31000:2009 = Risk management

ASAP = "as soon as possible" (vernacular)

ASCO = Australian Standard Classification (of) Occupations

ASFA = Association (of) Superannuation Funds (of) Australia

ASMOF = Australian Salaried Medical Officers Federation

ASU = Australian Services Union

audience = the readers of the document who need to understand all aspects of the document

Australasian Meat Industry Employees Union (AMIEU)

Australasian Meat Industry Employees Union - NSW Branch =

Australasian Meat Industry Employees Union - Newcastle Branch =

Australasian Meat Industry Employees Union - Qld Branch =

Australasian Meat Industry Employees Union - SA Branch =

Australasian Meat Industry Employees Union - Tas. Branch =

Australasian Meat Industry Employees Union - Vic. Branch =

Australasian Meat Industry Employees Union - WA Branch =

Australian Council of Trade Unions (ACTU) =

Australian Education Union (AEU) =

Australian Education Union - ACT Branch =

Australian Education Union - NSW Teachers' Federation =

Australian Education Union - NT Branch =

Australian Education Union - Qld Teachers Union =

Australian Education Union - SA Branch =

Australian Education Union - Tas. Branch =

Australian Education Union - Vic. Branch =

Australian Federal Police Association (AFPA) =

Australian Licensed Aircraft Engineers Association (ALAEA) =

Australian Industrial Registry (AIR) = a registry of jobs and key information for employees such as awards set up under the Workplace Relations Act 1996 s.128 now defunct

Australian Industrial Relations Commission = an independent, national tribunal dealing with employment issues

Australian Liquor, Hospitality and Miscellaneous Workers Union (LHMU) =

Australian Manufacturing Workers' Union (AMWU) =

Australian Maritime Officers Union (AMOU) =

Australian Meat Industry Employees Union (AMIEU) =

Australian Nursing Federation (ANF) =

Australian Quality Training Framework =

Australian Qualifications Framework (AQF) = a unified system of national qualifications in schools, vocational education and training (TAFEs and private providers) and the higher education sector (mainly universities)

Australian Rail, Tram and Bus Union (RTBU) =

Australian Salaried Medical Officers Federation (ASMOF) =

Australian Services Union ASU =

Australian Services Union - NSW & ACT (Services) Branch =

Australian Services Union - Qld Services Union Branch =

Australian Services Union - SA + NT Branch =

Australian Services Union - Tas. Branch =

Australian Services Union - Taxation Officers Branch =

Australian Services Union - Vic. Authorities & Services Branch =

Australian Services Union - Vic. Private Sector Branch =

Australian Services Union - WA Branch =

Australian Standards = SAI

Australian Training Products Ltd = (formerly ACTRAC)

Australian Workers' Union (AWU) =

Australian Workers' Union (AWU) - Qld Branch =

Australian Workplace Agreement (AWA) = An individual agreement set up under the Howard government Work Choices legislation between an employer and employee about the employee's terms and conditions of employment. Now defunct, but AWAs do still exist. See contract of service, award, enterprise agreement

AWA = Australian Workplace Agreement

Award = legally binding wage rates set by government legal bodies established for the purpose both at the State and Federal level

AWU = Australian Workers' Union

bargaining representative = role played by a union in negotiating an enterprise agreement (EA) that is not a greenfields enterprise agreement under the Fair Work Act 2009, which is to represent the interests of the employees as a party to the agreement and not to operate as a party in its own right until after the EA has been approved by employees in a ballot

base pay = wage paid for standard hours of work as dictated by the employment contract; does not include non-standard payments or overtime; under the Act the base rate of pay of a national system employee is the rate of pay payable to the employee for his or her ordinary hours of work, but does not include: (a) incentive based payments and bonuses; (b) loadings; (c) monetary allowances; (d) overtime or penalty rates; (e) any other separately identifiable amounts. (s.16(1))

base rate = $ amount wage paid for standard hours of work as dictated by the employment contract; an employee not covered by an award or an enterprise agreement cannot be paid less than the National Minimum Wage Order

base remuneration = $ (standard hours * base rate); often the contract will require the standard hours to be worked as a minimum in order for the worker to receive base remuneration, i.e. base pay with no deductions for absence

basic competencies = an analysis is performed on a particular job description to identify basic competencies required by an employee called upon to perform the activities required by the job description; if an employee does not possess these basic competencies the employee cannot be employed or will need training prior to taking up the position; see also key competencies

BCA = Business Council (of) Australia

BCM = business continuity management

benchmarking = tests of quantitative measurement decided beforehand for measuring the results of change programmes (focussed on such things as ethical, functional, strategic, process-oriented, customer service, worker satisfaction, or career-oriented change programmes). A benchmark measures where we fit in the array of results when compared to others who have already undergone this change or when compared to ourselves over time.

bereavement leave = a clause in the contract of employment entitling the employee to time off during the time of death of a close relative

best practice = formulas and procedures that have proven successful in practice, identified by general international acceptance. In the HR world, best practice often refers to HRM models or key workplace agreements (between unions and major employers), sometimes developed locally and sometimes developed and widely accepted internationally and adapted to local workplace conditions

best practice policy = policy written for and adopted by the company (usually based on and involving the adoption of international best practice)

Block Release Training = apprentices released from work at the workplace to attend full-time vocational study at college such as TAFE, often two weeks per term

bonus = additional payment made over and above required wage as per employment contract for performance and/or productivity levels over and above normal levels

BPR = business process re-engineering

BPR specialist = consultant specialising in business process re-engineering called in to provide high level strategic plan and broken down to defining processes and change control mechanisms and methodologies and the roles of each of the players

brain drain = the best (skilled labour and educational elite) leave Australia to work overseas; see also maternal brain drain

BRD = business requirements document

Brio = intelligence collector and reporter application

BS 7928-2:2009 = Head and face protection for cricketers. Face protectors for cricket wicket-keepers; See SAI Global

BS EN ISO 16061:2009 = Instrumentation for use in association with non-active surgical implants. General requirements; See SAI Global

BS EN ISO 21987:2009 = Ophthalmic optics. Mounted spectacle lenses; See SAI Global

BSI = British Standards Institute; UK Standards body; now BSI National Standards

BSZ40198 = Assessment and Workplace Training (superseded by TAA04????)

BSZ401A Plan Assessment = this unit covers the requirements for planning an assessment in a specific context

BSZ402A Conduct Assessment = the unit covers the requirements for conducting an assessment in accordance with an assessment procedure in a specific context

BSZ403A Review Assessment = this unit covers requirements to review assessment procedures in a specific context

BSZ404A Train Small Groups = this unit covers the requirements for planning, delivering and reviewing training provided for the purposes of developing competency on a one-to-one or small group basis.

BSZ405A Plan and Promote a Training Sessions = this unit covers the requirement for persons to plan a training program, this involves the identification of competencies to meet the needs of a target group and the planning and promotion of appropriate training strategies.

BSZ406A Plan A Series of Training Sessions = this unit covers the requirement for persons who implement a training program for a target group, this involves planning a series of training sessions to meet the identified competency requirements of

BSZ407A Deliver Training Sessions = this unit covers the requirements for a person to deliver training sessions as part of a training program

BSZ408A Review Training = this unit covers the requirements of persons to record training data and review training

business & accounting = specialist terms & acronyms

business continuity management (BCM) =

business documentation = a process of documentation (usually policy and procedures)

business hours = agreed regular hours, such as 9:00AM to 5:00PM Monday to Friday; may differ per industry and by awards

business need = business requirement

business process re-engineering (BPR) = sweeping changes in processes, management and technology

business requirement = a requirement of the business stakeholder

business stakeholder = the stakeholder from the business section, concerned with management, enterprise, productivity and profitability

CA = certified agreement

cadetship = special contract of employment in which a recruit with high potential is funded by the employer to attend formal training and obtain qualifications, such as a Diploma or Degree, in return for a promise to remain with the employer for a given period following achievement of qualifications

calendar month = when one month is considered the same as another for the purposes of wage and remuneration

calendar year = when a standard year is as per the calendar (Jan-Dec) as opposed to the financial year (July-June) which is required in some industries or some professions or organisations by constitution and requires approval of ASIC and the ATO

CAT = candidate assessment tools

candidate assessment tools (CAT) = to improve candidate assessment and reduce recruitment time

candidate management =

candidate management tracking tools (CMTT) = to reduce recruitment time and improve candidate care

case management = legal advice, negotiation and advocacy of employee/industrial relations cases, OH&S cases, employee development/promotion/career, health, drug use, fatigue etc.

casual employment = a special employment contract in which the hours and times worked by the employee is changed according to the needs of employer in return for an increased hourly rate and paid for on an hourly basis

CBD = central business district (vernacular)

CBT = computer based training

CCCA = Commonwealth Court of Conciliation and Arbitration (1904 - 1956)

CEO = Chief Executive Officer

CEPU = Communications, Electrical, Plumbing Union

Certificate IV = Assessment and Workplace Training (BSZ40198)

certified agreement (CA) =

CFMEU = Construction, Forestry, Mining and Energy Union

change focus = benchmarking: ethical, functional, strategic, process-oriented, customer service, worker satisfaction, career-oriented

change management procedure =

change programme = a formal and controlled move from one work programme to another with agreed controllers, change initiation, assessment and reporting of change and change management procedures that are initiated by particular events agreed before change begins

Chief Executive Officer (CEO) = the manager of the registered corporate entity; the CEO may be a director and is always considered to be an officer of the corporation

Chief Information Officer (CIO) = the manager of a stand alone, semi-independent enterprise concentrating on information; usually more focussed on information, not just IT; could include information gathering, data manipulation and storage functions, broadcast functions, library functions and security; usually part of a broader enterprise but more independent than the division manager IT; may be the result of outsourcing information and IT functions

Chief Technical Officer (CTO) = the manager of a stand alone, semi-independent technical enterprise concentrating on new product development or technical development or technical outcomes; usually part of a broader enterprise but more independent than a division manager; may be the result of outsourcing Production and or R&D; may be the result of a range of tehnical divisions brought together under one umbrella for project outcomes or scientific purpose

CIO = Chief Information Officer

Cluster Manager = software that runs on cluster nodes and works with a cluster management agent

CMD = candidate market data

CMI = candidate market intelligence

CMTT = candidate management tracking tools

CMQ = common metric questionnaire

conciliation tribunal =

code of conduct = a document designed to influence the behaviour of employees and to establish an agreed set of minimum requirements that are placed upon an employee by the workplace they work in or the position that they hold. The code of conduct is sometimes incorporated with the contract of employment to ensure that it is strictly enforced (in particularly important legal circumstances), with particular consequences if it is not

code of ethics = a set of principles adopted by the company governing "right and wrong conduct" by the company and its directors, shareholders, management and staff. It can be extended to include the expectations of the company regarding "right and wrong conduct" by joint venture partners and contractors and suppliers or even customers, politicians and members of the public (which might include a restraint of trade based on moral principles). A code of ethics is at a very high level. It usually takes the form of a declaration made by the board of directors and made freely available to the public

code of practice = an agreed set of activities, actions, technical requirements, responsibilities or responses to events or conditions that apply to a profession, trade or industry. These are often based on international or national standards. Often these codes of practice have been agreed by a professional body in an act of self-regulation, considered necessary to restrict entry into the profession and to ensure that general professional practice is conducted at the highest level of integrity and quality. Sometimes industrial or professional codes of practice are formalised into law, with particular practices described and strict requirements placed on employers and employees, and with penalties if not strictly enforced

commission, sales = an additional payment over and above a base retainer made to a salesperson calculated on the basis of actual sales results in the period compared to sales objectives for the period

Communications, Electrical, Plumbing Union (CEPU) =

Community & Public Sector Union (CPSU) =

Community & Public Sector Union - Civil Service Association of WA (CPSUCSA) =

Community & Public Sector Union - CSIRO Staff Association =

Community & Public Sector Union - State Services Federation Group =

Construction, Forestry, Mining and Energy Union (CFMEU) =

Construction, Forestry, Mining and Energy Union (CFMEU) - Construction Division =

Construction, Forestry, Mining and Energy Union (CFMEU) - Mining Division =

Community & Public Sector Union (CPSU) = Active Australian trade union

competency-based training = special training based on the competency of the employees and training and completion and certification is based on ability to perform particular tasks at an agreed level of competency

Construction, Forestry, Mining and Energy Union (CFMEU) = largest Australian trade union representing construction workers

continuous learning =

continuous service =

contract of employment = contract of service

contract of service = the basic legal (common law) agreement between the employee and the employer; See award; See enterprise agreement

contract of services = a contract where work is performed by someone who is not an employee; see contracting and sub-contracting; See service agreements and outsourcing

contract of training = the basic legal agreement between the apprentice and the employer. The employer agrees to underwrite the training of the Apprentice to a given level in an occupation and the Apprentice agrees to learn as required and to remain with the employer following training completion for a given period of time

contract of termination = a legal agreement between the employee and the employer in which the parties explicitly waive in part or whole, or reduce the duration of, one or more of the employer's or the employee's obligations under the contract of employment and replace the contract of employment with the said contract of termination

copy = text (vernacular borrowed from journalism)

copy writer = writer of text to first draft

corporate = terms & acronyms that might be of interest to management and corporate operators

corporate document = legal or political document required to run the company

corporate documentation = preparing corporate documents with full knowledge of the law and best practice

corporate performance management (CPM) = an umbrella term that describes all of the processes, methodologies, metrics and systems needed to measure and manage performance

CPM = corporate performance management

CRM = customer relationship management

CSR = corporate social responsibility

CPSU = Community & Public Sector Union

CPSUCSA = Community & Public Sector Union - Civil Service Association of WA

CTO = Chief Technical Officer

curriculum vitae = a description of the background, skills and experience of an applicant being considered at the moment of recruitment, prepared by the applicant according to established general principles agreed across the profession. The words curriculum vitae is an old fashioned name for a resume, still used in Australia, but more likely in more traditional professional positions such as medicine, law, accountancy and academia; those areas of the economy that still have strong links with Australia's British past

danger money = additional rates per hour (similar to increased rates for overtime) as an inducement for employees to undertake tasks that are known to have a higher level of risk; not considered as an acceptable means for transferring risk responsibility from the employer to the employee

de facto spouse = a person who lives with the employee as his or her husband or wife on a bona fide domestic basis

deductions = deductions from wages made by the employer for payments required under PAYG arrangements before paying the (net wages) to the employee

deductions = net wages must be paid in full (s.323) (other than certain special deductions permitted by s.324 which must be authorised in writing by the employee and may be varied or withdrawn at any time by the employee)

dependant = a person wholly or partially supported by (the employee) for the necessities of life

DEST = Department of Education, Science and Training

development = a policy that recognises the need for personal development of the employee and a commitment by the employer to assist in this development; there are usually two forms of development: (a) development needed to improve productivity and quality of performance and (b) personal betterment; both could be important for job satisfaction and retention

direct sales commission =

director = elected member of the board of directors with legal responsibility for the actions of the corporation under the Corporations Act 2001

disability-discrimination =

disability-discrimination =

disaster recovery planning (DRP) = the process of planning for the recovery from an identified risk of a magnitude categorised as a disaster to pre-disaster condition

discipline = Controlling behaviour through rules and punishments, a set of given instructions

disciplinary action = formal action to discipline somone for inappropriate behavior that has violated a policy or set of conditions

discretionary bonuses scheme = performance-based pay scheme

discrimination = adverse action by an employer against a person who is an employee, or prospective employee, of the employer because of the person's race, colour, sex, sexual preference, age, physical or mental disability, marital status, family or carer's responsibilities, pregnancy, religion, political opinion, national extraction or social origin (s.351) See allowed discrimination. See anti-discrimination law.

discrimination = see age-discrimination

discrimination = see AIDS-discrimination

discrimination = see disability-discrimination

discrimination = see HIV-discrimination

discrimination = see race-discrimination

discrimination = see racial-discrimination

discrimination = see sexual-discrimination

dismissal = under commom law, a special contract termination: one that sees the employer terminate the employment contract without the goodwill, agreement, and consent of the employee; see unfair dismissal; wrongful dismissal; under the Act a termination at the employer's initiative or a forced resignation but does not include termination at the end of an agreed season, period or task, at the end of an agreed period employed for training only, or demotion

dispute =

dispute management =

dispute management systems =

double time allowance = a requirement set by the contract of employment for doubling the basic wage rate under special circumstances such as overtime on the weekend or public holidays

DRP = disaster recovery planning

duties =

duty statement = a formal written description of duties required under a particular contract of employment; an integral part of the contract of employment; also called a position description or a job description

EA = Enterprise Agreement

EAP = Employee Assistance Programme

earnings = An employee's earnings include: (1) the employee's wages; and (2) amounts applied or dealt with in any way on the employee's behalf or as the employee directs; and (3) the agreed money value of non monetary benefits; and (4) amounts or benefits prescribed by the regulations; and (5) non monetary benefits to which the employee is entitled in return for the performance of work; and for which a reasonable money value has been agreed by the employee and the employer; and (6) contributions that the employer makes to a superannuation fund to the extent that: (i) the employer would have been liable to pay superannuation guarantee charge under the Superannuation Guarantee Charge Act 1992 in relation to the person if the amounts had not been so contributed; and/or (ii) the employer is required to contribute to the fund for the employee's benefit in relation to a defined benefit interest (within the meaning of section 292 175 of the Income Tax Assessment Act 1997) of the employee; and/or (iii) the employer is required to contribute to the fund for the employee's benefit under a law of the Commonwealth, a State or a Territory. However, an employee's earnings do not include: (a) payments the amount of which cannot be determined in advance (such as commissions, incentive based payments and bonuses, and overtime (unless the overtime is guaranteed)); (b) reimbursements; (c) contributions to a superannuation fund to the extent that they are contributions to which subsection (4) applies; (d) amounts prescribed by the regulations. (See s.332)

EBA = Enterprise Bargaining Agreement; now EA

EEO = equal employment opportunity

EH&S = environment, health & safety

EHS = environment, health (and) safety

EL = Executive Level (APS)

EL 1 = $75K - $80K(?)

EL 2 = $80K - $95K(?)

Electrical Trades Union of Australia - Vic. Branch =

employee = employed by an employer under a contract of service or an award or an enterprise agreement, etc.; includes apprentice, worker

Employee Assistance Programme (EAP) = free, professional, and confidential counselling service provided to all employees by employer on first level assistance in drugs/alcohol, work-related, family, health/lifestyle, mental, grief/bereavement/trauma problems

employee participant in an enterprise agreement = employees and (in the case of a greenfields agreement) (a) relevant trade union(s); See employer participant;

employee relations = industrial relations (currently preferred term in commercial, government and corporate environment)

employee relations objectives = co-operative, participative relationships between management, employees and union representatives and the delivery of efficient and commercially responsive work practices

employee relations functional analysis = broad corporate objectives, policy development, research and historical data collection, analysis, preparing industrial relations strategic plan, aligning over time industrial relations strategies with broad corporate objectives

employee requisition = a formal application for the hiring of a new employee

employer = a sole trader, partnership, joint venture, company, NGO, organisation, government department or agency, etc. that employs an employee under a contract of service; the representative of that employer (such as the Manager, Human Relations)

employer participant in an enterprise agreement = one or more employer;

Employment Benefits =

employment contract = contract of service

enterprise = a legal entity involved in a business activity, project or undertaking

Enterprise Agreement = an agreement at an enterprise level between an employer participant and an employee participant about terms and conditions of employment for a group of employees at one or more workplaces under the new Fair Work Act 2009. They differ from a contract of service because they're governed by workplace relations law and will override an award; See enterprise agreement type

enterprise agreement type = There are three types of enterprise agreement: (a) a single-enterprise agreement, (b) a multi-enterprise agreement, and a greenfields agreement

entity = See legal entity

environment =

environment, health & safety (EH&S) = OH&S with added requirements related to the environment; usually for workers working in the timber industry, irrigation, rural services, etc.

equal employment opportunity (EEO) = specific commitment by management for policies and procedures to ensure HR decisions are not based on any form of discrimination

Equal Opportunity Tribunal (NSW) =a NSW panel that hears and makes decisions about complaints referred by the Equal Opportunity Commission

Equal Opportunity Tribunal (SA) =a SA panel that hears and makes decisions about complaints referred by the Equal Opportunity Commission

Equal Opportunity Commission (VIC) = Helps to resolve individual and representative complaints about discrimination, sexual harassment and racial and religious vilification

Equal Opportunity Commission (WA) = working across Government and the community to assist in removing systemic and covert discrimination where it exists.

ER = employee relations

ER = Environmental Reform (Consequential Provisions) Act 1999

ERP = environmental resource planning

ethics dictionary = some important words for corporate ethics

ETI = ethical trading initiative

expert = specialist

FAAA = Flight Attendants Association of Australia

Fair Work Act =

Fair Work Australia =

fair work instrument = (a) a modern award; or (b) an enterprise agreement; or (c) a workplace determination; or (d) an FWA order.

Fair Work Ombudsman =

Fair Work Online =

fatigue =

FBEU = NSW Fire Brigade Employees' Union

FCA = federal certified agreement

FIFO = fly-in, fly-out

Finance Sector Union (FSU) =

Financial Services Guide (FSG) = document required by licensed Australian financial service

Fixed Base Rate Salary = base pay

flex time = flexible start and finish times, see flexi-time

flexi-time = a policy allowing employees to determine start and finish times based on their own work needs and personal requirements; usually introduced into a workplace where hours worked is important but start and finish times are less important; often introduced to increase employee work satisfaction

flexibility = see functional flexibility

flexibility = see hours flexibility

flexibility = see reward flexibility

flexibility = see flexitime

Flight Attendants Association of Australia (FAAA) =

Flight Attendants Association of Australia (FAAA) - Domestic/Regional Division =

fly-in, fly-out (FIFO) = a special living-away-from-home allowance; an arrangement that ships workers in and out by air giving them the best time off on their 14/7 roster; useful in mining in the desert for workers who have to live on site

FOA = freedom of association (human right)

FOB = free on board (contractual standards)

forced redundancy = (misnomer) involuntary retrenchment

FSG = financial services guide

FSU = Finance Sector Union (

freelance = sole-trader or contractor; often used in industries dominated by a few players to indicate that the contractor is not sub-contracting for or employed by a big player

full-time = an employee employed to work at least 35 hours a week under contract of employment and entitled to the full entitlements such as annual leave, sick leave and other entitlements listed in the contract, or in the award or in the enterprise agreement

functional flexibility = multi-skilling, new training programmes, new skills-based career paths

FWA = Fair Work Australia

gap analysis = current/future resource, skill and competence tested against current/future requirements

GB 002:2004 = Australian Business Excellence Framework

GB 014 = Series of Business Improvement publications

General Expenses = any expenses in respect of travel, accommodation, stationery, and postage, properly incurred in the course of his/her employment provided that such general expenses are approved of in advance by the employer and documented by way of receipts or records of payment

genuine redundancy = (1) A person's dismissal was a case of genuine redundancy if: (a) the person's employer no longer required the person's job to be performed by anyone because of changes in the operational requirements of the employer's enterprise; and (b) the employer has complied with any obligation in a modern award or enterprise agreement that applied to the employment to consult about the redundancy. (2) A person's dismissal was not a case of genuine redundancy if it would have been reasonable in all the circumstances for the person to be redeployed within: (a) the employer's enterprise; or (b) the enterprise of an associated entity of the employer. (s.389)

glossary = a list of words that have special meaning because of their context of use and an explanation of the special definitions assigned to them

GM = General Manager

General Manager (GM) = manager of an independent productive unit covering the whole productive process; the manager to whom all other managers in the productive unit must report; may be the manager of a department

graduate recruitment programme = an agreed process for the recruitment of students who have just graduated and their special extended induction and training usually over one or two years that results in the best resources for the company possible - not only in terms of technical skills, but also in terms of his/her alignment with and his/her impact upon current and future culture, behaviour, and values

grave misconduct = the employee is guilty of any grave misconduct of a type that would make it unreasonable for the employer to continue the employment during the period of notice, including theft, assault, fraud, or other grave misconduct prescribed by regulation; or

greenfields agreement = an enterprise agreement involving a genuinely new enterprise that one or more employers are establishing or propose to establish and who have not yet employed persons necessary for the normal conduct of the enterprise. Such agreements may be either a single-enterprise agreement or a multi-enterprise agreement

gross pay = wages under contract of employment before PAYG deductions, usually based on rate/time * time

Group Certificate = a summary of all PAYG transactions paid to the employee during the year required by the ATO to be given to the employee at EOY with a copy to the ATO

Group Training Organisation (GTO) = an organisation employs apprentices and trainees under an Apprenticeship/Traineeship Training Contract and places them other employers who cannot afford to employ them full-time. A GTO undertakes the employer responsibilities for the quality and continuity of the apprentices' and trainees' employment and training. The GTO also manages the additional care and support necessary to achieve the successful completion of the training contract

GSP = generalised system (of) preferences

GTO = Group Training Organisation

guarantee of annual earnings = even if there were no enterprise agreement, an undertaking given by an employer to an employee is a guarantee of annual earnings if: (a) the employee is covered by a modern award that is in operation; and (b) the undertaking is an undertaking in writing to pay the employee an amount of earnings in relation to the performance of work during a period of 12 months or more; and (c) the employee agrees to accept the undertaking, and agrees with the amount of the earnings; and (d) the undertaking and the employee's agreement are given before the start of the period, and within 14 days after: (i) the day the employee is employed; or (ii) a day on which the employer and employee agree to vary the terms and conditions of the employee's employment (See s.330)

H&S = health and safety

HACSU = Health and Community Services Union

HB 221:2004 = Business Continuity Management

HB 436:2004 = Risk Management Guidelines Companion to AS/NZS 4360:2004; See AS/NZS ISO 31000:2009

HB 254-2005 = Governance, risk management and control assurance

Health Services Union of Australia (HSU) =

Health and Community Services Union (HACSU) =

Health and Community Services Union - Tas. Branch =

Health Services Union - NSW Branch =

Health Services Union - Qld Branch =

Health Services Union - SA Branch =

Health Services Union - Vic. Branch =

Health Services Union - WA Branch =

HES = health, environment (and) safety (See HSE)

high income threshold = an amount (under Regulation 2.13) that determines whether an award applies or whether an employee is protected from unfair dismissal (s.382), etc. ($100,000 from 27.8.2007; $108,300 from 30.6.2010)

Hiring Fee = a fee paid to the new employee upon signing a new contract of employment made up of the Signing Fee and the Loyalty Fee

HIV = Human Immunodeficiency Virus = an infection leading to AIDS

HIV-discrimination =

hours flexibility = shift-working, job-sharing, flexible working hours

HPP = human potential programme

HR = human resources

HR Policy =

HRA = human resources accounting

HREOC = Human Rights (and) Equal Opportunities Commission

HRM = Human Resources Magazine

HRM = human resources management

HRM = Human Resources Manager

HRM ratio = statistical or corporate reporting ratios generated by the HR department used in HRM, for example to measure corporate performance, especially by comparison over time, or intra- or inter-organisational comparison

HRMIS = Human Resource (and) Management Information System

HSE = health, safety (and the) environment

HSEQ = health, safety, environment, (and) quality

HSU = Health Services Union of Australia

HRSU = Human Resources Service Unit

human potential programme (HPP) = work programme concentrating on individual assessment and individual based strategies

Human Resource and Management Information System (HRMIS) = a system specialising in the calculation and maintenance of human resource information including payment of salaries/wages, all disbursements, the production of electronic payslips and the production and distribution of payment summaries

Human Resources Magazine =

Human Resources Manager (HRM) = head of HR department

Human Resources Service Unit (HRSU) = (usually) another name for the HR department

human resources stakeholder = the stakeholder from the HR section involved in wider corporate strategic initiatives, concerned with HRM, award compliance, enterprise agreement compliance, workplace law compliance, employee career development, training, employee satisfaction, employee awareness, occupational health and safety, team safety, employee safety, public safety, employee privacy

immediate family =

incentive scheme = performance-based pay scheme based on

ICFTU = International Confederation (of) Free Trade Unions

IEU = Independent Education Union of Australia

ILO = International Labour Office

ILS = International Labour Standards

ILS = Integrated Leadership System (of the APS)

immediate family = the employee's spouse (including a former spouse, a de facto spouse or a former de facto spouse); the employee's child (including adopted child, step-child or ex-nuptial child), parent, grandparent, grandchild or sibling

immediate removal from office =

in lieu of = replaces; usually (but not necessarily) a replacement 1:1 and agreed to completely replace without the need for adjustment (such as time off in lieu (of overtime): overtime usually comes with a surcharge but time off in lieu is usually hour for hour)

inclusion = see involvement

income tax = tax payable to the ATO at the EOY or retained by the ATO from the deductions made PAYG during the year with any refund made to the employee after the lodgement of their tax return

indenture = a contract of employment by which a particular class of employee (such as an apprentice) is bound to the employer; an old word ("indentured labour" replaced slavery in the 18th century) and not used much today; see contract of training and training agreement

Independent Education Union of Australia (IEU) = a federally registered, Australian industry union representing all employees working in non-government schools and institutions

Independent Education Union of Tasmania =

Independent Education Union of NSW & ACT =

Independent Education Union of Queensland =

Independent Education Union of South Australia =

Independent Education Union of Western Australia =

index = any statistical representation or indicator

index = a numerical scale used to compare variables with one another or with some reference number often used in financial industry for a quick and easily understood indicator of the price or the value of the securities in a given market

induction = an agreed process for the proper welcome of a new recruit into their new job; this could include formal welcome, tour conducted by immediate management, introduction to key employees and managers, initial training for all staff, introduction to training associated with position and tasks, etc.

induction, extended = special new recruits require special extended induction such as cadetship and graduate recruitment programme

industrial action = an action or activity undertaken by employees in order to influence a decision or force a response by their employer(s); this could include such actions as strike, work ban, work to rule, etc.

Industrial Court (Commonwealth) =

Industrial Registrar =

industrial relations = anything in the relationship between the employer and its employees that falls under the jurisdiction of the Industrial Relations Commission or the Industrial Relations Court of Australia or that can be impacted on or changed or negotiated by an employers' association or a trade union; this could include such matters as pay and remuneration of employees; conditions of employment; work performed or work to be performed; the duties, rights, privileges of employers and/or employees, etc.

internal stakeholder = See stakeholder

ILO = International Labour Organization

information technology = specialist terms & acronyms

Innovation & Business Skills Australia Ltd =

involvement = flatter organization charts, problem-solving groups, autonomous group structures, suggestion schemes

involuntary redundancy = (misnomer) see involuntary retrenchment

involuntary retrenchment = the process whereby an employee is dismissed by the employer because of his/her redundancy regardless of his/her preference to stay in the employ of the employer and is forced to accept the retrenchment package

involuntary stand-down = the process whereby an employee is stood-down by the employer because of his/her temporary redundancy regardless of his/her preference to stay at work and is forced to accept the stand-down and/or the stand-down package because of some legal clause in an award or employment contract

instructions =

International Confederation of Free Trade Unions (ICFTU) =

International Labour Organization (ILO) =

Intellectual Property (IP) = legally recognised rights to copyrights, trademarks, patents, trade secrets etc.

IP = Intellectual Property

IR = industrial relations

IS EN 50413:2008 = Basic Standard on Measurement and Calculation Procedures for Human Exposure to Electric, Magnetic and Electromagnetic Fields (0 hz - 300 Ghz); See SAI Global

ISC =

ISO = International Organization for Standardization, Geneva; an organization that sets international standards

ISO 9000 = a series of standards for quality management

ISO 9000:2005 = Quality management systems - Fundamentals and vocabulary

ISO 9001:2000 = Quality management systems - Requirements

ISO 9004:2000 = Quality management systems - Guidelines for performance improvements

ISO/IEC 9126-1:2001 = Software engineering - Product quality - Part 1: Quality model (available in English only)

ISO 10002:2004 = Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

ISO 10005:2005 =Quality management systems - Guidelines for quality plans

ISO 10006:2003 = Quality management systems - Guidelines for quality management in projects

ISO 10007:2003 = Quality management systems - Guidelines for configuration management

ISO/TR 10013:2001 = Guidelines for quality management system documentation

ISO/TR 10014:1998 = Guidelines for managing the economics of quality

ISO 10015:1999 = Quality management - Guidelines for training

ISO 10019:2005 = Guidelines for the selection of quality management system consultants and use of their services

ISO 14000 = a series of standards regarding environmental management; their objective is to ensure products and services have the lowest possible environmental impact

ISO 14000 is similar to ISO 9000 quality management in that both pertain to the process - the comprehensive outcome - of how a product is produced, rather than to the product itself. As with ISO 9000, certification is performed by third-party organisations rather than being awarded by ISO directly

ISO 14001 and ISO 14004: the initial standards, which introduce the idea of environmental management systems. These present a structured approach to setting environmental objectives and targets. Essentially, an organization may apply these broad conceptual tools to their own processes

These are extended and more or less superseded by

ISO 14040 = pre-production planning and environment goal setting

ISO 14020 = labels and declarations

ISO 14030 = post-production environmental assessment

ISO 14062 = making improvements to environmental impact goals

ISO 14063 = addendum to 14020, discussing further communications on environmental impact

itinerant worker = a name given to a particular type of employee under temporary contract of employment who travels from one workplace following the end of contract to another to enter into or seek new temporary contract of employment

IWSP = International Workplace Studies Program

job description = a formal written description of duties required under a particular contract of employment; an integral part of the contract of employment; also called a position description or a duty statement

job description = a description of the position/role and the tasks that make up the role, who the position reports to, other relationships, the measures of performance, the expected performance levels, and the negotiation of changes to the role over time

job profile = (sometimes called the position profile) - a detailed description of a particular position which includes the overall objects of the position, relationships with others in the unit and outside, and a detailed task analysis. An important document when you are preparing for recruitment. It provides the basis for the Job Description

Job Safety Profile = takes a Job Profile and systematically analyses each task contained in the position, identifying possible hazards, evaluating their risk and identifying possible controls

Job Safety Profile = Job Safety Analysis

job satisfaction = a necessary and important factor in retention over time; job satisfaction is a personal process that could be affected by any aspect of the job, including recruitment, induction, training, supervision, performance, instructions, management, reporting, pay, conditions, safety, fatigue management, friendship, racial discrimination, sexual discrimination, sexual harassment, prospects for development, etc., requiring each employee to be considered individually

job sharing = a special grouping of two or more contracts of employment to cover one full-time position

joint venture partnership = a special grouping of two legal entities to engage in business, project, enterprise

key competencies = an analysis is performed on a particular productive process to identify key competencies required by employees called upon to perform the activities required by the process; if an employee does not possess these key competencies the process will not be successful; see also basic competencies

key performance indicator (KPI) = a quantitative result, the technical/mathematical/scientific formula for which has been agreed to beforehand, that will reflect the level of success or failure of a particular product, event, company, department, project, etc.

key success indicator (KSI) = See KPI

knowledge management =

knowledge management system =

KPI = key performance indicator

KSI = key success indicator

L & D = Learning & Development

Labor Council of NSW (LaborNET) =

Liquor, Hospitality and Miscellaneous Union (LHMU) =

LaborNET = Labor Council of NSW

labour market = a concept that in Australia has become defined by the statistics collected and published by the Australian Bureau of Statistics (ABS) and includes Employed Persons Full-time Part-time; Unemployed Persons; Looking for full-time work; Looking for part-time work; Unemployment rate; Long-term unemployment rate; Annual labour underutilisation rates; Underemployment rate; Labour force underutilisation rate; Extended labour force underutilisation rate; Children living without an employed parent; Labour force participation rate; Persons participating aged 15-64 years; Actual hours worked; Aggregate weekly hours; Average weekly hours - Persons; Average weekly hours - Full-time; Average weekly hours - Part-time; Part-time workers; Proportion who preferred to work more hours; Wage price index; Total hourly rates of pay excluding bonuses; Average weekly earnings; Full-time adult ordinary time earnings; All employees total earnings; Compensation of employees; Household income account; Average earnings (National Accounts basis nominal) per week; Industrial disputes; Working days lost due to industrial disputes; Working days lost per 1,000 employees; Job vacancies;

LAFH = living away from home

LAFHA = living away from home allowance

Learning Management System (LMS) = electronic system for processing nominations for training, education and certification services, coordination of training providers/facilitators and evaluation of the training courses

leave = see annual leave

leave = see bereavement leave

leave = see long service leave

leave = see maternity leave

leave = see sick leave

leave = see unpaid leave

leave = see year of accrual

leave loading = see annual leave loading

legal = specialist terms & phrases

legal & political = acronyms

legal entity = a separate and distinct enterprise that has formed and has a special character because of the laws (usually Commonwealth and/or State) that bring it into existence and/or dictate how it can and must operate; See 32 main legal entity types; See enterprise; See single-enterprise; See multi-enterprise

letter of appointment = a letter informing an applicant that their application for a job has been successful; sometimes used instead of the contract of employment. There are many different styles of letter of appointment. Some people use it as simply a covering letter for three distinct key documents: (a) the contract of employment; (b) the code of conduct; and (c) the job description. Others use it to perform the work of the contract of employment. Others use it to cover all three tasks

letter of offer = a letter informing an applicant that their application for a job has been successful; see letter of appointment

letter of rejection = a letter informing an applicant that their application for a job has been unsuccessful

LHMU = Australian Liquor, Hospitality and Miscellaneous Workers Union

LHMU = Liquor, Hospitality and Miscellaneous Union (

live away from home (LAFH) = an employee because of the position held is prevented from living at their normal place of residence

living away from home allowance (LAFHA) = an allowance paid to an employee who because of the position held is prevented from living at their normal place of residence

LMS = Learning Management System

long service leave =

Loyalty Fee = a fee paid to the new employee upon signing the new employment contract in consideration of loyalty, fidelity, confidentiality and restraint of trade by the employee during the term of this contract of employment and for X years after the termination of this contract of employment

LSA = logistical support analysis

management = the board of directors made up of directors, the company secretary and officer(s) of the corporation and those employees that have been delegated authority by the board, usually at the level of department or division manager

Maritime Union of Australia (MUA) = represents Australian stevedoring workers, seafarers and port workers

mat leave = maternity leave

maternal brain drain = important skilled labour leaves work for childbirth, at costs of loss of skills and continuity and costs of temporary replacement, recognised more today because of labour shortages; see also brain drain

maternity leave = leave (unpaid or paid depending upon the terms of contract of employment) (usually unpaid) granted to the mother to cover a period of time required by the pregnancy and birth of a child

MCTVE =

MD = managing director

Media, Entertainment and Arts Alliance (MEAA) =

meeting = a planned event called for by one participant to be attended by at least one other participant for the purpose of sharing information between participants or and/or for the purpose of planning for the achievement of mission-related, strategic or tactical objectives

meeting (address) = a meeting where the addressor speaks to the conferees who are expected to listen in silence

meeting (annual general) = an annual meeting in which all current members are entitled to attend (and vote) which has special rules because of relevant law and/or the constitution

meeting (assembly) = a meeting to bring everyone (such as all members) together

meeting (class) = a meeting of a group for the purpose of their formal training by a teacher

meeting (clinic) = a meeting for the purpose of problem solving

meeting (colloquium) = a series of seminars on matters of interest of the day with different topics at each meeting (often each addressed by a different participant allowing other participants to understand and discuss or question or interrogate or enquire his/her topic

meeting (committee) = a meeting in which only members elected to attend are entitled to attend (and vote); they are a committee because by standing for election to the committee they made a commitment to attend and deliver

meeting (conciliation) = a negotiation that takes place in agreed legal context under strict rules set by contract

meeting (conclave) = a secret meeting (keep its whereabouts to yourself)

meeting (conference) = a formal event made up of more than one meeting, participants invited and registered, meeting have registered addressors and conferees; they confer

meeting (congregation) = a formal gathering of the senior establishment (say, in a university) who congregate in response to a call

meeting (congregation) = a formal gathering of the faithful (say, in a mosque, a synagogue, a church, or other place of worship)

meeting (convention) = a special conference; a formal event made up of more than one meeting, participants invited and registered, meeting have registered addressors and conferees; but also including social interaction between members

meeting (congress) = a super-body; a meeting for the purpose of address and discussion by members of participating organisations (or nations) representing their organisation (or nation)

meeting (consultation) = a meeting in which the consulter seeks the advice of the consultant; they consult

meeting (debate) = a meeting for argument between (two or more) opposing teams in public

meeting (directors) = a meeting of the directors whose actions are defined by the Corporations Act or similar legislation

meeting (discussion group) = a meeting of a number of people who have come together for a purpose of a discussion group which takes more than one meeting over a period of time

meeting (explanatory) = a meeting to explain attended on the basis of the need to know

meeting (forum) = a single meeting of a number of experts who have come together to conduct in public an important discussion that has serious ramifications and which may include participation by members of the public

meeting (general) = a meeting in which all current members (of the organisation) are entitled to attend (and vote)

meeting (general assembly) = a meeting bringing all members together to take part in and witness an important discussion or vote

meeting (group) = a meeting of a number of people who have come together for a purpose other than the meeting (with one exception, see discussion group), so therefore usually will involve more than one meeting over a period of time

meeting (hearing) = a meeting for the purpose of hearing evidence and coming to a decision based on that evidence

meeting (hearing) = a meeting guaranteed by a law or constitution that requires an accused person's case to be properly heard and considered before that person's guilt/innocence can be decided

meeting (investigative) = a meeting to investigate attended on the (likely) knowledge of the participants

meeting (interview) = a meeting to allow participants to view and evaluate (one of the) the participant(s)

meeting (lecture) = an address by an expert or recognised authority on the subject being considered

meeting (lesson) = a meeting between a teacher and a student for the purpose of formal training

meeting (negotiation) = a meeting between (representatives of) two parties using legal (and other) argument to achieve positive outcome to the benefit of the party

meeting (plenary) = a general assembly style meeting that follows committee sessions for the purpose of receiving results and making decisions holding to the organisation

meeting (press conference) = a meeting to which the press is invited to attend which usually contains a press release, an address, followed by questions

meeting (public hearing) = a meeting (say, by a court, a government agency, a special committee, or a commission) for the purpose of gathering information from interested parties in public (because of the need for transparancy) or the public hearing evidence (in order to involve those that may be affected by the ruling) prior to a ruling

meeting (public hearing) = a meeting guaranteed by a law or constitution that requires an accused person's case to be properly heard and considered in public before that person's guilt/innocence can be decided

meeting (retreat) = a meeting in which participants remove themselves from normal operations to allow proper attention

meeting (requiem) = a meeting for the purpose of remembering one who has died (often addressed by different participants allowing other participants to understand their experience of the person when alive

meeting (round table) = a meeting between peers for clear and frank discussion

meeting (seminar) = a meeting for the purpose of exchange of ideas

meeting (session) = an extended general meeting broken into allotted time periods

meeting (special general) = a special meeting in which all current members are entitled to attend (and vote) which has special rules because of relevant law and/or the constitution

meeting (summit) = a meeting of the head of two organisations (or nations) for the signing of an agreement or an initial heads of agreement

meeting (symposium) = a meeting for the purpose of presentation of a formal topic by one or more participants followed by discussion by attendees

meeting (teleconference) = (not usually a conference); usually a clinical meeting, a group meeting, a seminar or a symposium in which participants are in different locations and brought together by communications technology

mentor = a skilled and experienced superior (employee/manager) assigned a junior employee as a protege and who undertakes responsibility for transerring to his/her protege special one-on-one advice and training, detailed technical information, techniques, standards, current best practice, etc.

mentor scheme = a policy of assignment of an employee with prospects to another employee/manager as that employee/manager's protege to encourage special detailed and deep transfer of technical information, technique and corporate development

merit pay scheme = a performance-based pay scheme

minimum employment period = a law establishing a period that must be satisfied before dismissal can be considered lawful (i.e. not unfair); See s.383

minimum wage = a law establishing the lowest rate that may be paid to an adult employee

misconduct =

MNE = multi-national enterprise

MUA = Maritime Union of Australia

MEAA = Media, Entertainment and Arts Alliance

multi-enterprise = two or more legal entities that do not constitute a joint venture partnership

multi-enterprise agreement = an enterprise agreement that involves two or more employers that are not all single interest employers; See single-enterprise agreement; See greenfields agreement

NAFTA = North American Free Trade Agreement

National Assessors and Workplace Trainers Body =

National Tertiary Education Union (NTEU) =

National Training Information Service Database = an Australian database on vocational education and training

National Union of Students (NUS) =

National Union of Workers (NUW) =

NEPP = new employee probationary period

net pay = the amount actually paid to the employee in the pay packet after all PAYG deductions and other deductions such as superannuation have been made

NES = National Employment Standards

new apprenticeship = See apprenticeship

new employee probationary period (NEPP) =

new employee record = a document containing all the information required to be collected from the new employee upon recruitment

new employee requisition form = a formal application for the hiring of a new employee

NGO = non-governmental organization

NGOs = specialist terms & acronyms

Notification = notice in writing of employer's intention to retrench the employee including explanation of circumstances, investigation and outcome leading to need for retrenchment and including notice of Termination

Notification Date = the date the employee was notified in writing of the of employer's intention to retrench the employee including explanation of circumstances, investigation and outcome leading to need for retrenchment

notice = a formal notice of dismissal from employer to employee or a formal notice of Resignation from employee to employer

notice in writing = a formal notice of dismissal or resignation etc. in writing

NSW Fire Brigade Employees' Union (FBEU) =

NTEU = National Tertiary Education Union

NTIS = National Training Information Service Database

NUS = National Union of Students

NUW = National Union of Workers

NZS = New Zealand Standards

occupational health and safety management =

occupational health and safety management systems =

OEA = Office (of the) Employment Advocate

OD = organisational development

OEEO = Office of Equal Employment Opportunity (WA)

Office of Equal Employment Opportunity (WA) =

Office of the Employment Advocate (OEA) =

officer of the corporation = a manager with legal power to influence the decisions of the corporation either by being assigned this power by the BOD or able to or required to take decisions in the normal course of their work which clearly affect the decisions of the corporation; being an officer make him/her personally accountable under the Corporations Act 2001 for the decision taken

OH&Smanagement = occupational health and safety management

OH&Smanagementsystems = occupational health and safety management systems

OH&S = occupational health and safety

OHS = occupational health (and) safety

OHSAS 18001 = occupational health, safety and security

off the job training = training conducted away from the workplace at an educational workplace or institution paid for by the employer including the employee's wages for the time of training

on the job training = training conducted at the workplace paid for by the employer including the employee's wages for the time of training

online courses = Study TAFE online, See Open Colleges

open college = See online courses

ordinary hours = the hours agreed as such between the employee and his/her employer; where there is no such agreement the Act provides ordinary hours to be (a) for a full-time employee = 38 hours; or (b) for a non full-time employee = the employee's usual weekly hours or 38 hours, whichever is less; where an employee does not have usual weekly hours the Regulations provide for methods of averaging

Ordinary Time Earnings (OTE) = default earnings base under the Superannuation Guarantee (Administration) Act 1992

organization chart = a method for explaining graphically the relationships between various roles in an organization. The key benefits are easy understanding by management for HRM directives, responsibilities and changes, and for promoting understanding at every level the role played and the role within a broader context. This means that all the org charts should be freely available, completed and up-to-date.

organization chart = flatter organization charts, see involvement

OSH = occupational safety (and) health (WA)

OTE = Ordinary Time Earnings

OTE on target earning =

other employment = The employee shall not perform any of the duties generally required for the title and position described in Clause 4.1 or any duties similar to or the same as those described in Clauses 4.2 and/or 4.3 of this contract of employment for any person other than the employer during the term of his/her employment without the express written consent of the employer

other employment, negotiation for = The employee shall not enter into negotiations or agreements for his/her services with any person that is a client or is known to a client without the express written consent of the employer

other referee = anyone can be a good referee; it doesn't have to be a past employer; 'Other' may include in exceptional circumstances a major customer, a member of an external or public committe, a funder, a member of a panel, etc.

over award payment = a wage rate for a position represented by an award that is higher than the minimum required by the award for that position

overtime = when the employee is required to work longer than the (35 hours) base required by the contract of employment in the week

overtime = see overtime payment

overtime payment = a payment made for overtime which usually under a contract of employment is allowed for at higher rates such as time and a half for week days and double time for weekends and public holidays

parental leave = see maternity leave and paternity leave

part time worker = permanent employee under a contract of employment that allows for significantly less hours per week than the normal (35 hour) permanent full time employee; part time employees are entitled to annual leave, annual leave loading, sick leave, etc. paid to permanent full time employees but in proportion to the hours worked; compare to temporary and casual workers

paternity leave = leave (unpaid or paid depending upon the terms of contract of employment) (usually unpaid) granted to the father to cover a period of time required by his participation in the pregnancy and birth of a child

PAQ = position analysis questionnaire

PASA = Police Association of South Australia

pay = wage

Pay As You Go (PAYG) = deductions made from the employee's pay packet by the employer and sent to the ATO

pay in advance = an amount of a wage payment anticipated to be guaranteed in the future that is paid prior to the work being performed on the agreement of the employer (sometimes written into the employment contract where half of the wage payment is in advance and half in arrears; sometimes a special payment because of special personal circumstances being experienced by the worker)

pay in arrears = a wage payment that is paid after the work has been performed

pay packet = net pay (vernacular describing the appearance of net pay in workplaces where net pay is included in an envelope together with a pay slip summary of the calculations used to determine net pay)

pay slip = a notice included in the pay packet containing a summary of the calculations used to determine net pay

PAYG = Pay As You Go

PAYG summary = See Group Certificate

PD = personal development

PDP = personal development plan (career planning, succession planning etc.

PE = Parliamentary Executive

PE 1 = $75K - $80K(?)

PE 2 = $80K - $95K(?)

peer = my peer; someone operating at the same level as I am; someone with whom I have a special relationship because we are not supervising or managing or controlling any aspect of each other's work; in the abscence of competition for promotion, the flow of information and advice and knowledge can be informal and effective

penalty rates = similar to and may include overtime payments but may include other increases to basic pay rates allowed for under award or contract of employment because of the occurrence of particular circumstances

people management = strategic planning in HR

performance =

performance-based pay = reward flexibility based on measured performance, includes merit pay schemes, incentive schemes, discretionary bonuses, profit/gain sharing

performance-based pay scheme = agreed definition of pay scales based on measured performance, includes merit pay schemes, incentive schemes, discretionary bonuses, profit/gain sharing

performance-related pay = performance-based pay

performance review by the employer =

personal = some terms & acronyms that impact on ordinary people in their private lives

personal leave = leave (not annual leave, maternity leave, paternity leave, bereavement leave, long service leave) for (other) personal reasons approved by the employer (usually unpaid)

philosphical concepts = special terms and phrases

pieceworker = paid by reference to output or task

poaching fee = a fee payable to the new employee upon signing the new employment contract, often a sum equal to a sum payable by the employee to his/her previous employer by reason of his/her termination of his/her contract of employment with the previous employer

policy and procedures = the general body of directives emanating from and approved by management that explains how things operate and who is responsible

policy statement = a statement made by the Board of Directors regarding those things that they consider to be true, correct and/or important

policy manual = a document that discusses in detail all issues related to the implementation of a particular policy statement

Police Association of South Australia (PASA) =

political stakeholder = the stakeholder from the management or the legal section, concerned with legality, regulatory compliance, customer satisfaction, public awareness, safety, privacy

position description = a formal written description of duties required under a particular contract of employment; an integral part of the contract of employment; also called a duty statement or a job description

PPE = personal protection equipment

PR = public relations

probationary period =

procedural documentation = the act of creating and integrating procedures

procedure = a document that describes a series of activities, tasks, decisions, calculations etc., that when undertaken in the sequence laid down produces the described result, product or outcome

process = a series of inputs, resources, scientific/mathematical/technical or human relationships, activities, tasks, decisions, calculations, changes, locations and temporal occurrences that will result in a given event, transformation, result, product or outcome

process reference manual = a document describing all aspects of a particular process and making reference to every procedure and work instruction related to the process

process-related documentation = high level narrative description, process flow chart, high level procedures, control links to detailed procedure and work instructions

process review = recommendation/strategy for process improvement, simplification and variation reduction, improvement in auditability

profit sharing scheme = performance-based pay scheme based on

project =a set of activities that will achieve a defined objective; seen as a defined temporary endeavour of particular assigned resources with a start date and a completion date

project management = specialist terms & acronyms

protege = see mentor scheme

proof reading = stage in the technical writing process where the final draft is read by a proof reader for error

PSA = preferred supplier agreement

PSA = Public Service Association (of NSW)

PSA Panel = appointed panel for choosing preferred suppliers

Public Service Association of NSW =

Public Service Association of South Australia Inc. =

QA = quality assurance

QC = quality control

QCU = Queensland Council of Unions

QIEU = Queensland Independent Education Union

QNU = Queensland Nurses Union

QPSU = Queensland Public Sector Union

QSU = Queensland Services Union

QTU = Queensland Teachers' Union (of Employees

qualification - Year 12 = completion of a Senior Secondary Certificate of Education, usually in Year 12 of secondary school

qualification - Trade certificate = completion of an apprenticeship, normally of four years duration, or equivalent recognition, eg Certificate III

qualification - Post-trade certificate = a course of study over and above a trade certificate and less than a Certificate IV

qualification - Certificates I and II = courses that recognise basic vocational skills and knowledge, without a Year 12 prerequisite

qualification - Certificate III = a course that provides a range of well-developed skills and is comparable to a trade certificate

qualification - Certificate IV = a course that provides greater breadth and depth of skill and knowledge and is comparable to a two year part time post-Year 12 or post-trade certificate course

qualification - Diploma = a course at a higher education or vocational educational and training institution, typically equivalent to two years full time post-Year 12 study

qualification - Advanced diploma = a course at a higher education or vocational educational and training institution, typically equivalent to three years full time post-Year 12 study

qualification - Degree = a recognised degree from a higher education institution, often completed in three or four years, and sometimes combined with a one-year diploma

qualification - Postgraduate degree = a recognised postgraduate degree, over and above a degree as defined above

Queensland Council of Unions (QCU) =

Queensland Independent Education Union (QIEU) =

Queensland Nurses Union (QNU) =

Queensland Public Sector Union (QPSU) =

Queensland Services Union (QSU) =

Queensland Teachers' Union (of Employees)(QTU) =

QS9000 = quality standards (ISO 9000 -?)

quality = (ISO 9000)

quality assurance (QA) = a process (assigned to a department, procedure or programme) for testing that hardware and/or software performs as originally specified

quality assurance analyst = a person who is responsible understanding QA standards (such as the ISO 9000 family) and applying them within an organization

quality control = a process (assigned to a department, procedure or programme) for testing and manipulating so that the quality of output (products and/or services) is maintained above a minimal level

quarter = a standard period of 3 months, beginning on 1 January, 1 April, 1 June or 1 October in each calendar year

Queensland Council of Unions (QCU) =

R&D = research & development

race discrimination = racial discrimination

racial discrimination = differences in treatment on the basis of characteristics which may be classified as racial, including skin colour, cultural heritage, and religion; Racial Discrimination Act 1975 makes racial discrimination unlawful in Australia

racial vilification = racial discrimination at work leading to particular forms of mis-treatment of (an) individual(s) that is against the Racial Discrimination Act 1975 and actionable by the employee and/or union

rates = wage rates, contract rates (usually temporal, but not necessarily) which could be hourly, daily, weekly, monthly, yearly or based on some other formulation

recruitment = a process for the employment of new employees under contract of service agreed beforehand so that it results in the best resources for the work to be performed

recruitment process = process of interviewing and selecting an appropriate candidate for a vacancy within an organisation

recruitment records = job profile (sometimes called the position profile), new employee record, which should be read in conjunction with the work unit profile. It also includes recruitment process records such as the appointment schedule

redundancy = employee is no longer required for work because of the elimination of the work from operations and the productive process not because of failure, fault or performance on the part of the employee; See genuine redundancy

redundancy package = (misnomer) see retrenchment package or stand-down package

reference = a letter or a questionnaire (confidential letter, confidential questionnaire and to whom it may concern) written/completed by someone who has sufficient knowledge of the applicant to vouch for or deny his/her suitability for the position

Registered Training Organisation (RTO) = RTOs include TAFE colleges and institutes, adult and community education providers, private providers, community organisations, schools, higher education institutions, commercial and enterprise training providers (ETP), industry bodies, and other organisations that meet registration requirements; see National Training Information Service (NTIS)

regulation = http://www.austlii.edu.au/.../Fair Work Regulations 2009

rejection = a process (usually by letter of rejection) of informing an applicant that their application for a job has been unsuccessful

remuneration = pay and entitlements to which the employee is entitled under the employment contract

remuneration (base) = an element in the remuneration package upon which other elements are calculated

repudiation = act of disclaiming or denying something, refusing its validity

request to hire = see requisition

requisition = a formal application for the hiring of a new employee

requisition manager = the manager (who has the funds in his/her budget) making requisition to HR to hire employee(s) on his/her behalf

resignation = employee exercises his/her voluntary right to terminate the contract of employment; forced resignation/involuntary resignation/resignation under protest is not resignation because it is not voluntary

responsibility matrix (RM) = a useful method for giving the various players in a complicated process instructions on what needs to be done and by whom. It is very graphic and clear and simple for all to read. Everyone is aware of their role and the roles played by the others

resume = a description of the background, skills and experience of an applicant being considered at the moment of recruitment, prepared by the applicant according to established general principles agreed across the profession. The word resume is a more a modern name for the curriculum vitae, more likely to be used in Australia in business and newer professional positions such as advertising, marketing, human resources, risk management, project management; those areas of the economy that look towards the links with IT in general and the changes coming out of the United States in the modern era

retention = a policy that involves a number of important positive initiatives on the part of the employer that result in employees deciding not to leave the employ of the company, based on the understanding that present employees have money invested in their training and development as key resources of the company and the need for their replacement will be expensive and have a detrimental effect on overall productivity

retrenchment = the process of special form of dismissal of employee(s) because of their redundancy; includes voluntary retrenchment and involuntary retrenchment

Retrenchment Date = the date upon which Severance Pay is calculated as opposed to Termination Date

retrenchment package = a package of payments of entitlements, benefits, incentives and inducements offered to employees at the time of retrenchment; could include pay, pay in lieu of notice, additional loading, annual leave entitlements, long service leave entitlements, severance pay entitlements, productivity bonus entitlements, bonus share entitlements, etc.

reward flexibility = performance-based pay, profit-sharing, share option scheme, incentives, bonuses,

RFC = ready for commercialisation

risk management (RM) = the process of identification, analysis and acceptance or mitigation of risk

risk management = specialist terms & acronyms

RM (pronounced letter by letter) = responsibility matrix

RM (pronounced letter by letter) = risk management

RTBU = Australian Rail, Tram and Bus Union

RTO = Registered Training Organisation

SA Unions =

SA8000 = social accountability standard 8000

sacking = see acrimonious dismissal

SAI = Social Accountability International

SAI (also known as Australian Standards) = distributors of national and international standards in Australia

Sales Allowance = the employer shall compensate the employee in respect of the employee's provision and acquisition of petrol, home telephone, dry cleaning, personal grooming, contact and entertainment with clients by payment of a set allowance (hereinafter referred to as the "") paid to the employee at the beginning of each calendar month in the sum of $ /month. The employee shall keep records regarding the expenditure of the Sales Allowance in such form as required by the employer and shall report on this expenditure as required by the employer. If at the end of any month the allowance remains unexpended the employee shall make any refund of any unexpended Sales Allowance if instructed to do so by the employer within one week of such instructions. The employer shall meet any taxes related to the Sales Allowance including Fringe Benefits Tax, sales commission

SCM = supply chain management

SDA = Shop Distributive and Allied Employees Association

seasonal employment = temporary contract of employment because needs of the employer and/or the nature of the work performed by the employee differs depending upon the local seasonal attributes

selection = an important task in the recruitment process agreed beforehand that identifies the best person for the job - not only in terms of technical skills, but also in terms of his/her alignment with and his/her impact upon current and future culture, behaviour, and values

selection process = the selection task is broken into a number of finite steps agreed beforehand: these will include: critical factors and non-critical factors, possible distortion factors, receipt of and acceptance/rejection of application/resume, selection/rejection for interview, prepare for and exit the interview, interview, verification of qualification/experience, and internal recommendation

selection panel = a group assigned the task of selection

SES = Senior Executive Service

SES 1 = $95K - $125K(?)

SES 2 = $125K - $150K(?)

serious misconduct = has its ordinary meaning and includes wilful, or deliberate, behaviour that is inconsistent with the continuation of the contract of employment; and conduct that causes imminent and serious risk to health or safety or to business reputation, viability or profitability and may include theft, fraud, assault or intoxication (subject to the employee demonstrating that the conduct did not make employment during the period unreasonable)

sexual discrimination = discrimination in the workplace that is based on membership of a gender grouping within society; usually management condoning or turning a blind eye to mistreatment of women and homosexuals in a male dominated environment

sexual harassment = sexual behaviour towards another which is deliberate, uninvited, unwelcome and usually repeated, such as unsolicited act of physical intimacy; unsolicited demand or request for sexual favour; remark with sexual connotations; or any other unwelcome act of a sexual nature

share option scheme = performance-based pay scheme based on

Shop Distributive and Allied Employees Association (SDA) =

sick leave = paid time off work due to injury or illness

Signing Fee = a fee paid to the new employee in consideration of the employee resigning from employment with the previous employer and abandoning obligations and benefits under the old contract and signing this contract of employment

single-enterprise = a single legal entity (which could include a joint venture partnership)

single interest employer = a single employer or one or more employers (such as in a joint venture) co-operating in what is essentially a single enterprise; Single interest employers must engage a single-enterprise agreement not a multi-enterprise agreement; See greenfields agreement

single-enterprise agreement = an enterprise agreement involving a single employer or one or more employers (such as in a joint venture) co-operating in what is essentially a single enterprise (such employers are known as single interest employers); See multi-enterprise agreement; See greenfields agreement

single interest employer = a single employer or one or more employers (such as in a joint venture) co-operating in what is essentially a single enterprise; Single interest employers must engage a single-enterprise agreement not a multi-enterprise agreement; See greenfields agreement

Small Business Fair Dismissal Code = (s.388)

SME = small or medium-sized enterprise

SoA = Statement of Advice (FPA)

SoAA = Statement of Additional Advice (FPA)

SOA = SoA

software development specialists = Senior Software Developer, System Architect, Data Warehouse Specialist

solutions = development directly related to solving particular requirements/problems

SOP = standard operating procedure

Special Benefits = see for example Poaching Fee, Signing Fee, Hiring Fee

specialist = See BPR specialist

SPO = social performance objective

SSTUWA = State School Teachers' Union of WA

STA =

stakeholder (external) = the customer to HR; the divisional or unit manager employing the services of the employee recruited and serviced by HR

stakeholder (internal) = particular interests within the HR division as itemised in the work programme

stand-down = the process of special form of holiday of employee(s) where the employee is temporarily redundant but will be required in the future, usually unpaid and available to the employer as a temporary strategy because of clauses in the award or employment contract; includes voluntary stand-down and involuntary stand-down

stand-down package = a package of payments of entitlements, benefits, incentives and inducements offered to employees at the time of stand-down; could include future pay rates, future additional loading, future productivity bonus entitlements, bonus share entitlements, etc.

standard hours = the agreed average number of hours to be worked per week under a contract of service, an award, an enterprise agreement, etc.; often the contract will require the standard hours to be worked as a minimum in order for the worker to receive base remuneration, i.e. base pay with no deductions for absence

Standards Australia = SAI

State School Teachers' Union of WA (SSTUWA) =

swear-words = swear words, slang, words with sexual reference and terms of abuse in common parlance in Australia

strike = industrial action threatened or undertaken by employees in order to influence a decision or force a response by their employer(s) in which the employees, acting together, cease work or fail to attend work until their demands are met

supervision =

supply chain management =

TAA = Training And Assessment

TAA = Trainer & Assessor (holder of TAA Certificate)

TAA04 = TAA Certificate 4

TAA40104 = TAA Certificate IV in Training and Assessment

TAFE = Technical And Further Education = State-run colleges: NSW; VIC; QLD; SA; TAS; Training-WA; Central-WA; See also online courses

TAOO = tactical area of operations; see AOO; see TAOR

TAOR = tactical area of responsibility; see AOO; see TAOO

TCFUA = Textile Clothing And Footwear Union of Australia

team = a method of organising work assignment (often project, but not necessarily), control and reporting based on loyalty to a particular group with a clear team mission, objectives, leadership, budget, timeframe, and outcome, who will hand on to another team upon completion

team leader = a middle manager or line manager assigned the role of organising work assignment (often project, but not necessarily), control and reporting based on loyalty to a particular group with a clear team mission, objectives, leadership, budget, timeframe, and outcome, who will hand on to another team leader upon completion

team environment = a productive environment in which production is divided into stages and each stage is assigned to a team

technical stakeholder = the stakeholder from the technical section, concerned with national and international standards, compliance, useability, operability, resilience

temporary redundancy =

tendering = specialist terms & acronyms

terminate = to bring to an end a contract of employment

termination = employment contract ended at the hands of the employer; this may be: "redundancy"; "retirement"; "dismissal", "unfair dismissal";

Termination Date = the employee's final day at work following termination of employment contract

Test Lead = local talk for a manager of day-to-day testing activities for a project based innovation or upgrade. It might include: Lead a team of test analysts / testers. Prepare estimates for required test resources and duration. Prepare high level test plan, write and implement testing strategies. Review test plan, test scenarios and test data throughout the project. Oversee quality and compliance to test standard. Manage team members on daily basis including tasks allocation, status monitoring and problem solving. Perform hands on testing. Coordinate and support UAT activities.

Textile Clothing And Footwear Union of Australia (TCFUA) =

time-and-a-half allowance = a requirement set by the contract of employment for increasing the wage rate the one and a half times the basic wage rate under special circumstances such as overtime on week days/nights

TLCWA = Trades & Labour Council of Western Australia

time off = time off agreed to by the employer which will be considered as time worked for the purpose of calculation of wages

time off in lieu of overtime payment = time off replaces hours worked over and above the normal 35 hours; usually (but not necessarily) a replacement 1:1 and agreed to completely replace without the need for adjustment (such as time off in lieu (of overtime): overtime usually comes with a surcharge but time off in lieu is usually hour for hour)

TLCWA = TLC of Western Australia

TLV = threshold limit value

TPA = third party auditor

Transport Workers' Union of Australia (TWU) =

TQM (pronounced letter by letter) = total quality management

Trades & Labour Council of Western Australia (TLCWA) =

training = See contract of training

training agreement = See contract of training

training materials = training package may include: participant's workbook, leaders guide, training activities, and associated training materials including pilot training sessions

training package = training package may include: participant's workbook, leaders guide, training activities, and associated training materials including pilot training sessions

Transport Workers' Union of Australia (TWU) =

Transport Workers' Union of Australia (TWU) - SA/NT Branch =

TWU = Transport Workers' Union of Australia

UFU = United Firefighters Union

underling = an employee coming under the direct control and supervision of a particular 'superior'; an old-fashioned word, you don't hear it much these days, but if the word 'superior' is used it is implied

union = trade union

union role (in enterprise agreements) = when an enterprise agreement (EAs) that is not a greenfields enterprise agreement is being negotiated under the Fair Work Act 2009 a union can only act as a bargaining representative. A union will not become a party in its own right until after the EA has been approved by employees in a ballot

unfair dismissal = a ruling that the (a) the employee was dismissed, and (b) the dismissal was harsh, unjust or unreasonable; and (c) the dismissal was not consistent with the Small Business Fair Dismissal Code; and (d) the dismissal was not a case of genuine redundancy. (s.385) ; see wrongful dismissal

Unions ACT =

Union Aid Abroad (APHEDA) = overseas aid agency of the Australian Council of Trade Unions

Unions NSW =

Unions Tasmania =

Unions WA =

United Firefighters Union (UFU) =

United Services Union (USU) =

United Trades & Labor Council of SA (UTLC) =

Units of Competency =

unpaid leave = time off agreed to by the employer not to be considered as annual leave and for which a penalty shall be paid by the employee for the purpose of calculation of wages in the period of the time off

USU = United Services Union

UTLC = United Trades & Labor Council of SA

VET = vocational education (and) training

Victorian Independent Education Union (VIEU) =

Victorian Trades Hall Council (VTHC) =

VIEU = Victorian Independent Education Union

VTHC = Victorian Trades Hall Council

voluntary redundancy = (misnomer) see voluntary retrenchment

voluntary retrenchment = the process whereby not all employees in an operation are redundant, only some, and the employer seeks out those employees who would prefer to accept the retrenchment package on offer from the employer and dismisses these employees first, in the hope that no involuntary retrenchment will be necessary

voluntary stand-down = the process whereby not all employees in an operation are temporarily redundant, only some, and the employer seeks out those employees who would prefer to accept the stand-down package on offer from the employer and stand-down these employees first, in the hope that no involuntary stand-down will be necessary

WA Police Union of Workers =

WA Prison Officers Union (WAPOU) =

wage = money paid to the employee by the employer for work performed under contract; the level of wage is dictated by an agreement (written or implied) between the employee and the employer which could include a contract of service, an award, an enterprise agreement, etc.

wage rate = a calculation for determining the level of take-home-pay as dictated by an agreement (written or implied) between the employee and the employer in which the means for calculating the take-home-pay (wage rate) is defined, which could include the impact of a contract of service, an award, an enterprise agreement, etc.; usually based on time, hour, hours-per-week, weeks, etc. and expressed as rate-per-hour; rate-per-week; rate-per-month, etc.; but could be based on units produced or other matters

WAPOU = WA Prison Officers Union

WBT = web-based training

web specialists = Senior Web Consultant, Content Editor/Coordinator, Web Writer, and Web Designer

work ban = industrial action threatened or undertaken by employees in order to influence a decision or force a response by their employer(s) in which the employees, acting together, refuse to perform a particular work instruction until their demands are met

work instruction = a document that assigns particular tasks (mentioned or implied in a procedure) to a particular individual or group

Work Life Balance = a modern objective offered to employee which is aware of human needs/interests/requirements outside of work and attempts to organise the employee's involvement in the productive process with these other needs/interests/requirements in mind

work practices = the things that workers regularly do at work: these could include the performance of tasks under work instruction from an employer or supervisor; the application of the requirements of a contract of service, an award, an enterprise agreement, etc., the job description and codes of conduct agreed with the employer at the moment of recruitment; the application of national or international standards; the requirements of the regulator; legal requirements placed on the job by State and Commonwealth legislation, such as OH&S legislation, Privacy legislation, etc.; the requirements placed on the work by professional codes of practice issued by professional organisations to which the employee belongs or rules of certification that apply to the employee's certificate of trade or known and agreed best practice; workplace routines, traditions and local understandings and agreements between local management and employees; local workplace agreements between management and the trade union to which the employee belongs; specific instructionss by local managers/supervisors to modify routines because of local conditions; general agreement to modify routines to minimise risk and improve safety of employees and the public; initiatives undertaken by employees and reactions by employees because of local emergency events and the need to protect human life and property; and so on

work programme = HR strategic plan; may include such issues as forecast against future demand, scenario analysis, scenario planning and gap analysis (see also human potential programme)

work unit profile (WUP) = a document that describes in basic terms the reason for the unit, who controls it, all the people in the unit, the responsibilities it has undertaken and how its performance is to be measured.

work-related injury = injury experienced by an employee because of his/her involvement in the a contract of service, an award, an enterprise agreement, etc.; usually defined by law/statute/regulation in each State

work-to-rule = industrial action threatened or undertaken by employees in order to influence a decision or force a response by their employer(s) in which the employees, acting together, perform their duties only as they are described in the employment contract, the written work instruction, or the rule book written and imposed by the employer, regardless of how the work is normally executed, until their demands are met

worker = employee; a person employed by an employer under a contract of service

workers' comp = workers' compensation

workers' compensation = compensation for work-related injury specified by law based on the nature of the injury, not on the fault of the employer

worker's compensation insurance =

working day = a day that is not a Saturday, a Sunday or a public holiday

workplace law = workplace relations law

workplace relations law = (a) The Fair Work Act 2009, Fair Work Regulations, 2009, Fair Work Amendment Regulations (1), and Fair Work Amendment Regulations (2).
(b) Fair Work (Registered Organizations) Act 2009
(c) Independent Contractors Act 2009 and
(d) any other law of the Commonwealth, a State or a Territory that regulates the relationships between employers and employees (including by dealing with occupational health and safety matters

workplace relations = industrial relations

wrongful dismissal = a ruling that the termination of the employment contract by the employer is not in accordance with the terms of contract of employment; not in accordance with the contract of service, the award, the enterprise agreement, etc.; or wrong because it is unfair. wrongful dismissal usually leads to an order leading to compensation (or reinstatement).

WUP = work unit profile

year of accrual = accrual means liability on the part of the employer; annual leave is earned by the employee (or accrued by the employer) on an agreement of so many days off per year; some agreements require leave to be taken in the year of accrual or in the first three months following the year of accrual


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